Empower Your Connections With CONVERSATIONAL AI CHATBOT

Are you ready to boost your success and profitability transforming your customer journey?

#1 WhatsApp Business Platform in India

We’ve progressed beyond the days of simple question-and-answer drills and decision trees. Instead, Chatbots, voice assistants, and Interactive Voice Response (IVR) solutions have improved to include comprehensive Natural Language Understanding (NLU) that not only understands a user’s intent but also allows the chatbot to reply correctly to the user.  According to research, 68% of consumers like chatbots because they provide quick answers. 
Customer support is a key element of customer experience, and also a big cost for businesses. As businesses grow and their customer base expands, the volume and complexity of inbound customer service requests increases dramatically. To meet these needs, AI-powered chatbot technology is changing the face of virtual customer service agents and human-assisted AI support collaborations.

The Text Canyon Advantage Add-ons

Rich Media and Content

Share rich content with users such as images, tables, hyperlinks and video files or URLs and format their appearance according to your needs.

nteractive Workflows

Map out the user journeys and use bots to create end-to-end experience for your users, making sure that they find what they’re looking for. 

Widgets and Forms

We create user-friendly web forms and interactive widgets to help you gather visitor information. Get higher user engagement and conversion rates by making visitors more likely to complete the form.

Analytics

The AI Chatbot also allows businesses to use predictive analysis and other measures to help them understand their users better. 

Pre-programmed Templates

We offer plenty of pre-programmed templates that can be quickly implemented in your industry for your marketing strategy.

ADVANTAGES

Build a bot with us to help you reduce abandonment, identify issues that lead to churn, drive customer loyalty, collect data on user preferences, and more

Lower Costs

Automating routine interactions helps control acquisition and retention costs while delivering a delightful customer experience.

Increased CX

Companies can improve their customer satisfaction rates by providing 24/7 customer support and adequate solutions to customer queries.

Higher ROI

Employ lesser workforce and improve your ROI with Conversational AI chatbots to attend to mundane tasks and general inquiries. Let your human staff focus on building relationships by hyper-personalising conversations.

Better First Impressions

Deploying Conversational AI chatbots ensures the conversations are impactful. These bots proficiently handle the responsibility for nurturing customer relationships and maintaining a great first impression for prospective customers.

Why Chatbots?

Chatbots are the fastest-growing brand communication channel. Customers appreciate when a bot could forward them to a real person and help them outside of usual business hours

1

Chatbots are projected to handle 75-90% of healthcare & banking queries by 2022.

2

70% of white-collar workers will interact with some form of chatbot by 2022.

3

Chatbots handle 68.9% of chats from start to finish, without an agent’s help.start now!

4

33% of consumers would like to use chatbots for hotel or restaurant reservations.

Long Code SMS Service - FAQs

A long code is a standard, 10-digit number. it is used to send & receive SMS & voice messages.

if you want to communicate 1-on-1 with customers
if you want to provide SMS & Voices customer service
if you want to set up texting network for your internal Staff
if you want to keep your number consistent across all channels

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