Build Flexible IVR Inbound Services For Your Customers To Improve Your Brand Image And Time To Action

IVR Inbound Is A Game-Changer For Small And Medium Sized Businesses Who Want To Offer Appealing Customer Services At Low Costs

Best Outbound IVR Services

A Voice outbound service or an IVR outbound service is popularly used to contact a large audience by sending a pre-recorded voice message. This is useful in conducting a survey or feedback collection using a phone system. The customers who get the message may either enter their message on their dial pad or just say out their thoughts which get recorded by the system. These voice answers can then be recorded as a text via speech-to-text technology.

IVR outbound survey calls can also be customised. For instance, you can address your consumers by name and further customise the message that offers more personalised touch in the conversation using text-to-speech technology.

Mtalkz’s Smart IVR Solution For Enterprises

What are long codes used for?

A long code is a standard, 10-digit number. it is used to send & receive SMS & voice messages.

if you want to communicate 1-on-1 with customers
if you want to provide SMS & Voices customer service
if you want to set up texting network for your internal Staff
if you want to keep your number consistent across all channels

What is the diffrences between shortcode and long code SMS?

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What is the diffrences between shortcode and long code SMS?

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What is the diffrences between shortcode and long code SMS?

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Mtalkz IVR APIs are ready to assist you in creating unique workflows, solutions and executing them instantly. In addition, you can further edit and update your IVR as needed after it’s established.

Use Mtalkz’s Voice Messaging APIs TO Get Higher Success At All Levels Of Your Customer Care Opreations

Gather Data from Consumers

Interactive voice response system (IVR) is a technology that automates telephone services by allowing users to respond to automated prompts via voice commands. The self-service IVR transfers a call to a live agent only for critical queries or something which is more specific in nature.

Direct Calls to Appropriate Agents

Automated Customer Support

Why IVR Outbound?

On-cloud solutions with customisations, multi-language, and reporting feature

Most cost-effective solution for small businesses and Startup

Looking at improving the company’s performance, start now!

Embrace Powerful Digital Engagements

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Build Flexible IVR Inbound Services For Your Customers To Improve Your Brand Image And Time To Action

IVR Inbound Is A Game-Changer For Small And Medium Sized Businesses Who Want To Offer Appealing Customer Services At Low Costs

Best Outbound IVR Services

Mtalkz’s Smart IVR Solution For Enterprises

Mtalkz IVR APIs are ready to assist you in creating unique workflows, solutions and executing them instantly. In addition, you can further edit and update your IVR as needed after it’s established.

Use Mtalkz’s Voice Messaging APIs TO Get Higher Success At All Levels Of Your Customer Care Opreations

Gather Data from Consumers

Direct Calls to Appropriate Agents

Automated Customer Support

Why IVR Outbound?

Embrace Powerful Digital Engagements

Gather Data from Consumers

Direct Calls to Appropriate Agents

Automated Customer Support